These courses are being offered in collaboration with Penn State Great Valley Campus.
Being an effective manager requires learning new skills and technologies as well as juggling priorities, projects, products, and processes. Managing people is different than managing things; people have different perspectives, attitudes beliefs, and needs.
Effectively engaging, motivating, aligning, supporting, and directing people requires a combination of skills, perspective, and interpersonal awareness. The program’s four courses provide important tools, knowledge, and awareness to improve effectiveness, efficiency, capabilities, and capacities of the modern workforce.
Program Scope and Sequence
The program consists of four required 21-hour courses offered in succession. Upon completion, a certificate will be awarded. Courses can be taken individually.
Who Should Attend
New or prospective managers: This program provides a real-world grounding in common challenges and opportunities for those who have just started or plan to manage, engage, and motivate people.
Experienced managers: Recent changes in the workforce and working conditions mean that experienced managers can benefit from learning about leading practices and technologies.
Managers who manage managers: Senior managers commonly have one or more levels of management as direct reports; these managers can benefit from new technologies and new ways of promoting management talent.
Upon completion of the program, students will be able to:
- Identify and act on potential areas of support (or resistance) to new change
- Understand, define, and apply the concepts of performance and talent management
- Apply strategies, best practices, and ethical guidelines to employee performance
- Understand, identify, and reduce unconscious bias
- Increase diversity and inclusion in the workplace
- Develop key performance indicators from strategic goals and objectives
- Achieve strategic and tactical goals
To receive additional information, fill out the following form.
Wednesday evenings 6:00 to 9:00 p.m.
Live ZOOM Delivery
Can take any or all of the courses in succession to earn a certificate.
Performance Management—October 19 to December 7 (no class 11/23)
This course provides students with an introduction to the concepts and processes required for effective performance management, which establishes a sharper interpretation of organizational expectations that promote a less stressful workplace. Students can apply these tools to adjust workflow, recommend new courses of action, and make other decisions to help employees achieve their objectives. Focusing on continuous accountability creates a healthier, more transparent work environment.
Building a Diverse Workforce and Inclusive Climate—January 11 to February 22
This course provides participants with a deeper understanding of concepts of Diversity, Equity, and Inclusion in the workplace. Starting with clarity around core concepts, participants will move on to examine all phases of the employee lifecycle to discover opportunities for reducing bias and creating inclusive cultures. As a role model and leader, participants will learn, discover, and practice behaviors to promote a greater sense of belong and engagement for all employees.
Organizational Development and Change—March 15 to April 26
This course outlines the guiding of an organization or team through growth, crises, and sustainment from managerial and support roles. The focus is on objective-oriented processes and diagnostics to evaluate the state of change in groups and the organization as a whole, make changes, and stay on-track through to completion.
Strategic Integration and Succession Planning—May 10 to June 21
This course outlines the tactics and approaches to implementing strategic plans in real-world situations. Every strategic implementation includes change and people development; therefore, all successful implementations also include succession planning throughout the organization. This course includes approaches, assessments, and execution of succession planning as a key component of strategic implementation.